Commercial open source businesses face a unique challenge compared to their proprietary software counterparts: many potential customers already have access to a free version of their product. Determining which open source users are most likely to be interested in paid support, premium features, or other business offerings can be daunting. In this talk, we present a novel framework that commercial open source businesses can utilize to score leads based on their open source usage. This framework helps them establish a thriving business around their open source project.

Key Takeaways:
1. Identifying High-Potential Leads: Learn how to pinpoint which open source users are most likely to be interested in paid support, premium features, or other business offerings, helping to focus sales and marketing efforts effectively.

2. Scoring Leads Based on Usage: Discover a novel framework for scoring leads based on their open source usage, providing a data-driven approach to prioritizing potential customers.

3. Bridging the Gap Between Free and Paid Users: Understand strategies for converting free users into paying customers, addressing the unique challenge of competing with a free version of the product.

4. Building a Sustainable Business Model: Explore how to establish a thriving business around an open source project by leveraging the proposed framework to maximize revenue opportunities.

5. Practical Applications and Success Stories: Gain insights from real-world examples and success stories of commercial open source businesses that have successfully implemented this framework to grow their customer base and increase profitability.

AviPress_220928_22

Avi Press
Founder & CEO, Scarf

Avi Press is a developer tool author and the Founder / CEO of Scarf, where he promotes open source sustainability via responsible usage analytics practices. Avi is also a host on the Hacking Open Source Business Podcast, and is a board member of the Haskell Foundation.